Last Updated: October 5, 2025

Introduction

Welcome to Official Markens (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website officialmarkens.com and use our services.

Please read this Privacy Policy carefully. By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

1. Information We Collect

Personal Information You Provide

We collect information that you voluntarily provide to us when you:

  • Register for our newsletter or email list
  • Purchase our digital products or mentorship programs
  • Create an account on our platform
  • Contact us via email or contact forms
  • Participate in our community or coaching calls
  • Fill out surveys or provide testimonials

This information may include:

  • Full name
  • Email address
  • Payment information (processed securely through third-party payment processors)
  • Billing address
  • Phone number (if provided)
  • Any other information you choose to provide

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

  • IP address
  • Browser type and version
  • Operating system
  • Device type
  • Pages visited and time spent on pages
  • Referring website addresses
  • Date and time of visits
  • Clickstream data

Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience. These may include:

  • Essential Cookies: Required for website functionality
  • Analytics Cookies: Help us understand how visitors use our site
  • Marketing Cookies: Track your activity for advertising purposes
  • Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings, though this may affect website functionality.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our services
  • Process your transactions and send related information
  • Send you our newsletter and marketing communications (with your consent)
  • Respond to your inquiries and provide customer support
  • Improve and personalize your experience
  • Analyze usage patterns and optimize our website
  • Detect, prevent, and address technical issues or fraudulent activity
  • Comply with legal obligations
  • Send administrative information, such as updates to our terms and policies

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the data collected and the context:

  • Consent: You have given explicit consent for specific purposes
  • Contract Performance: Processing is necessary to fulfill our contract with you
  • Legal Obligations: We must process your data to comply with legal requirements
  • Legitimate Interests: Processing is in our legitimate business interests and doesn’t override your rights

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers

We share information with third-party vendors who perform services on our behalf:

  • Email Service Provider: Kit/ConvertKit (for email marketing)
  • Payment Processors: Stan Store and associated payment gateways
  • Web Hosting: Hostinger (for website hosting)
  • Analytics: Google Analytics and similar services
  • Automation Tools: Zapier (for connecting various services)
  • Customer Support: Various tools to help us serve you better

These providers are contractually obligated to protect your information and use it only for the purposes we specify.

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

Legal Requirements

We may disclose your information if required by law or in response to:

  • Valid legal requests from government authorities
  • Court orders or subpoenas
  • Protection of our legal rights
  • Investigation of fraud or security issues
  • Protection of the safety of any person

With Your Consent

We may share your information for any other purpose with your explicit consent.

5. International Data Transfer

We are based in the United States. If you access our services from outside the U.S., your information may be transferred to, stored, and processed in the U.S. or other countries.

For EEA residents, we ensure adequate safeguards are in place for international transfers, including:

  • Standard Contractual Clauses approved by the European Commission
  • Adequacy decisions
  • Other legally approved transfer mechanisms

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

  • Account Information: Retained while your account is active or as needed to provide services
  • Transaction Records: Retained for tax and accounting purposes (typically 7 years)
  • Marketing Data: Retained until you unsubscribe or request deletion
  • Website Analytics: Typically retained for 26 months

After the retention period, we securely delete or anonymize your information.

7. Your Privacy Rights

For All Users

You have the right to:

  • Access the personal information we hold about you
  • Request corrections to inaccurate or incomplete information
  • Unsubscribe from marketing emails (via the unsubscribe link)
  • Contact us with privacy concerns

For EEA Residents (GDPR Rights)

You have additional rights under GDPR:

  • Right to Access: Obtain confirmation of whether we process your data and receive a copy
  • Right to Rectification: Correct inaccurate or incomplete data
  • Right to Erasure: Request deletion of your data in certain circumstances
  • Right to Restrict Processing: Limit how we use your data
  • Right to Data Portability: Receive your data in a structured, machine-readable format
  • Right to Object: Object to processing based on legitimate interests
  • Right to Withdraw Consent: Withdraw consent at any time (without affecting prior processing)
  • Right to Lodge a Complaint: File a complaint with your local supervisory authority

For California Residents (CCPA/CPRA Rights)

California residents have the right to:

  • Know: Request information about personal information collected, used, and shared
  • Delete: Request deletion of your personal information
  • Opt-Out: Opt-out of the sale of personal information (we do not sell personal information)
  • Non-Discrimination: Not receive discriminatory treatment for exercising your rights
  • Correct: Request correction of inaccurate personal information
  • Limit: Limit the use of sensitive personal information

For Other Jurisdictions

Depending on your location, you may have additional rights under local privacy laws. Contact us to learn more about your specific rights.

How to Exercise Your Rights

To exercise any of these rights, please contact us at: Email: hi@officialmarkens.com

We will respond to your request within the timeframe required by applicable law (typically 30 days for GDPR and 45 days for CCPA).

8. Security of Your Information

We implement appropriate technical and organizational security measures to protect your personal information, including:

  • Encryption of data in transit (SSL/TLS)
  • Secure payment processing through trusted third-party processors
  • Access controls and authentication
  • Regular security assessments
  • Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

9. Third-Party Websites

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

11. Email Marketing

When you subscribe to our email list, you consent to receive:

  • Our newsletter “Make Money With Markens”
  • Educational content about digital products and online business
  • Promotional offers for our products and services
  • Updates about our mentorship programs

Your Rights Regarding Email Marketing

  • Unsubscribe: Click the unsubscribe link in any email or contact us
  • Frequency Control: We respect your inbox and send valuable content strategically
  • Data Usage: We use your email data to segment and personalize content

We use Kit/ConvertKit for email marketing, and your data is subject to their privacy policy as well.

12. Do Not Track Signals

Some browsers include a “Do Not Track” (DNT) feature that signals websites you visit that you do not want your online activity tracked. Our website does not currently respond to DNT signals.

13. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated policy on this page with a revised “Last Updated” date.

For material changes, we will provide prominent notice on our website or send you an email notification (if we have your email address).

Your continued use of our services after the effective date of the updated Privacy Policy constitutes your acceptance of the changes.

14. Contact U

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: hi@officialmarkens.com

Response Time: We aim to respond to all inquiries within 48 hours.

For EEA residents, you also have the right to lodge a complaint with your local data protection authority if you believe we have not addressed your concerns adequately.

15. Jurisdiction-Specific Information

For European Economic Area (EEA) Residents

Data Controller: Official Markens is the data controller responsible for your personal information.

Data Protection Officer: For data protection inquiries, contact hi@officialmarkens.com

Supervisory Authority: You have the right to lodge a complaint with your local data protection authority.

For California Residents

Categories of Personal Information Collected: As described in Section 1 above

Business Purpose: As described in Section 2 above

Sale of Personal Information: We do not sell personal information

Shine the Light: California residents can request information about sharing data with third parties for marketing purposes

For Canadian Residents

We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and provide Canadian residents with rights to access and correct their personal information.

For Australian Residents

We comply with the Australian Privacy Principles (APPs) under the Privacy Act 1988.

For Other Jurisdictions

We respect privacy rights under all applicable local laws. Contact us to learn about your specific rights.

16. Your Acceptance of These Terms

By using our website and services, you signify your acceptance of this Privacy Policy. If you do not agree with this policy, please do not use our services. Your continued use following the posting of changes to this policy will be deemed your acceptance of those changes.

Official Markens
Making digital freedom accessible to everyone